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Bobcat Balance
Bobcat Balance

Bobcat Balance is the name of our Employee Assistance Program (EAP), which is provided by ComPsych. It offers free confidential counseling, legal and financial consultations, work-life solutions, and more for benefits-eligible employees and their household family members.
How to Access Resources
Call the Direct Toll-free Number
Your toll-free number, 888.228.9831 (TTY: 800.697.0353), gives you direct 24/7 access to a Guidance Consultant who will answer your questions and, if needed, refer you to a counselor or other resources.
Guidance Resources Online (GRO)
GuidanceResourcesĀ® Online is your 24/7 platform for tools and information. To get started, click "register" on the GRO Website and use TXST as the Company Web ID. Create a username and password and log in for articles, on-demand webinars, and other helpful tools.
Download the App
Download the GuidanceNow App to access the GuidanceResourcesĀ® Online resources through your mobile device.