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Form I-9

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HireRight

Whether you are looking to add a new Bobcat to your team or documentation for hiring, TXST is proud to work with HireRight. 

As the world's largest global provider of background screening solutions, HireRight helps organizations of all sizes hire the right people for the right opportunities. 

TXST uses HireRight for background checks, I-9s, and more! To gain access to HireRight, please complete the HireRight Access Request Form.


HireRight User Guide

The HireRight user guide below is the official Form I-9 & E-Verify guide from the company.

Instructions and samples of what new employees will see are included on pages 2 - 8. Instructions for completing Section 2 of the I-9 through the completion of E-Verify are included on pages 27 - 48.

TXST User Support Guide

Review our TXST HireRight user guide to learn how to check I-9 and E-Verify. We recommend opening this guide in a new tab for the best user experience. 

Note: There are recommended customization settings for the HireRight Dashboard contained within this user guide.


Form I-9 | Frequently Asked Questions

  • General Information

    • Form I-9 is a federal document required by the U.S. Citizenship and Immigration Services (USCIS) to verify the identity and employment authorization of individuals hired for employment in the United States. All employees (citizens and noncitizens) must complete a Form I-9 at the start of employment.

    • E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It electronically compares information from Form I-9 to federal databases to confirm employment eligibility.

      See the E-Verify website to learn more.

    • All employees hired to work in the United States must complete Section 1 of Form I-9 no later than their first day of work. 

      Hiring managers must complete Section 2 within three business days of the employee's start date.

    • Section 1: Completed by the employee no later than their first day of employment

      Section 2: Completed by the hiring department within three business days of the employee's start date.

    • I-9 for Rehires 
      A new Form I-9 is only required if either of the following is true: 

      • More than 3 years have passed since the original Form I-9 was completed, or
      • More than 1 year has passed since the employee’s separation date. 

      For rehires within those time frames, a new Form I-9 is not required. Instead, complete Supplement B (Reverification and Rehire section) on the existing Form I-9.

    • E-Verify cannot be processed without a Social Security Number (SSN). While waiting for their SSN, international employees are eligible to begin working. 

      The employee must provide an SSN receipt as soon as it is issued by the Social Security Administration (SSA). 

      Once the Social Security card is received, resend Section 1 of the Form I-9 to the employee. 

      Process the E-Verify case at that time. 

      Notify the employee that they must submit their Social Security card using the Personal Data Form found on the HR Forms webpage. 

  • Acceptable Documentation

    • Employees must present original, unexpired documents. They can choose one document from List A or one document each from List B and List C. USCIS prohibits employers from requesting specific documents. 

      Please visit the USCIS website for a list of Acceptable Documents for Verifying Employment Authorization and Identity.

    • No. 

      The employee may choose which document(s) they present from the Lists of Acceptable Documents. You must accept any document (from List A) or combination of documents (one from List B and one from List C) listed on Form I-9 and found in Section 13.0 that reasonably appear to be genuine and to relate to the person presenting them. To do otherwise could be an unfair immigration-related employment practice that violates the anti-discrimination provision in the INA. You must not treat individuals who look and/or sound foreign differently in the recruiting, hiring, or verification process.

    • No. 

      Employees must present original, unexpired documents.

    • International employees typically present their foreign passport, visa, Form I-94, and work authorization (e.g., H-1B approval notice).

      International Student Employees (F-1 or J-1 status) typically present Form I-20 (F-1) or DS-2019 (J-1) along with passport, Form I-94, and proof of work authorization (e.g., CPT authorization for F-1 students).

      • E-Verify participation is generally required for STEM OPT extension employment.
      • Must maintain valid immigration status while employed.

      *Note: International employees who do not have a Social Security Number (SSN) on their first day of employment, should leave the SSN field blank on Section 1 of the Form I-9. The SSN and SS card must be provided to the hiring department as soon as the employee receives it and no later than 90 days from the first day of employment.

  • Special Hiring Scenarios

    • Yes, remote hires are permitted. The university participates in E-Verify and qualified to remotely examine employees’ documentation.

      What are the procedures for remote examination of documents?

      1. Examine copies (front and back, if the document is two-sided) of Form I-9 documents or an acceptable receipt to ensure that the documentation presented reasonably appears to be genuine and relates to the employee;
      2. Conduct a live video interaction with the individual presenting the document(s) to ensure that the documentation reasonably appears to be genuine and relates to the individual. The employee must first transmit a copy of the document(s) to the employer (per Step 1 above) and then present the same document(s) during the live video interaction; and
      3. Retain a clear and legible copy of the documentation (front and back if the documentation is two-sided).
      4. Indicate that an alternate procedure authorized by DHS was used to examine documents in the additional information field in Section 2.
    • A returning employee may complete Supplement B when:

      • The employee is rehired within 3 years of the date the prior Form I-9, Employment Eligibility Verification, was originally completed; or
      • Your employee has a legal name change.

      A returning employee must complete a new Form I-9 when:

      • The prior Form I-9 is dated more than 3 years from their rehire start date
    • Yes. 

      Anyone who receives wages through university payroll must complete Form I-9, including student employees, graduate assistants, research assistants, teaching assistants, adjunct instructors, and postdoctoral researchers.

  • Compliance & Responsibilities

  • E-Verify Results

    • A TNC means the information entered into E-Verify does not immediately match government records. Employees must be notified promptly and given the opportunity to resolve the mismatch. A mismatch case result does not necessarily mean that you are not authorized to work in the United States.

    • Within 10 federal government working days after E-Verify issues the mismatch case result:

      • The hiring department must notify the employee of a mismatch result and complete the referral process, if applicable.
      • The employee must decide whether to take action to resolve the mismatch.
      • The employee must notify the hiring manager of the decision by the 10th federal government working day after E-Verify issued the mismatch result or your employer may close your case in E-Verify.
      • If the mismatch is not resolved, the case may result in a Final Non-confirmation which may result in termination of employment.
  • Quick Fixes for Common Issues

    • This usually means the employee already has an active Form I-9 on file. Contact Talent@txstate.edu so we can reassign the employee to your department. Once reassigned, you should be able to proceed without issues.

    • Ask the employee to check their spam or junk folder for the HireRight email. 

      • If the message is not found, request an alternative email address from the employee and notify us to update their contact information. 
    • HireRight accounts may be deactivated due to inactivity. To regain access, email Talent@txstate.edu and request that your account be reactivated.

  • Support & Troubleshooting

    • Hiring managers and employees can reach out to Human Resources by email at hr@txstate.edu.

    • If the employee has not received the email to complete Section 1 or entered incorrect information, follow these steps: 

      1. Search for the employee’s name in HireRight.
      2. Access their I-9 record.
      3. Select the Task History section to view and manage the error. 
    • To customize your new dashboard: 

      1. Navigate to the top right corner of the dashboard and click the ellipses (…).
      2. Select Customize Dashboard.
        1. This customization determines which options appear when you open the dashboard in the future. 
      3. Under Widget Selection, be sure to include the following:
        1. Incomplete Section 1 and 2
        2. Incomplete E-Verify
        3. Missing Document Uploads
        4. Work Authorization Expiring in 30, 90, and 180 days
        5. Social Security Number (SSN) Follow-Up
        6. Receipt Follow-Up 

Additional Resources