Customer Service
Customer Service – Demonstrates patience, attentiveness, knowledge of the inquiry or takes initiative to find solutions, uses positive communication, willingness to help customer at all times and maintains relationships over time.
Online Courses and Videos
The LinkedIn Learning courses below are available in SF Learning. Log in to the SAP Portal and click on the SuccessFactors (SF) Learning tile. You will be able to locate these courses by clicking "Browse all courses" to access the course catalog.
Understanding a New Generation of Customers
Customer Care Preferences: Millennials vs Gen Z
16-Year Old Explains 10 Things to Know About Gen Z
Generation Z and its Implications for Companies
Take Action
16 Customer Service Skills that Every Employee Needs
TXST Course Offerings
- Mental Health First Aid
- Responding to Sexual Misconduct on Campus
- Human Trafficking
- Mental Health Concerns at Texas State University: Trends, Resources, and Interventions
- Transition from Service to Classroom: Helping Student Veterans Succeed at Texas State
- Understanding International Student Needs: What in the world does this acronym mean? (RCL, CPT, OPT, etc.)
- University Seminar Teaching Opportunity
- Providing Legendary Customer Service